Jump to content
This area is meant for questions related to WebFlake. If you post here for support with your site or how to emulate our site, your topic will be deleted.
StormChild18

Question Can't Download Purchased Trackers Bundle?

Recommended Posts

Hello,

 I purchased the trackers bundle on 01/30/2020 I went to re-download it under manage purchases and was not able to. Then I went to the store page and the only option there was to repurchase them. Do I need to repurchase the bundle again?

Thanks!

Share this post


Link to post
Share on other sites

I'm not seeing a paid invoice for the Trackers Bundle.

 

FireShot Capture 093 - StormChild18 - webflake.sx.png

Share this post


Link to post
Share on other sites

That doesn't look like an active purchase.

This is an active purchase:

wtb1.png

wtb2.png

Share this post


Link to post
Share on other sites

This what I have under manage purchases. Could this happen if the product was changed?

581112696_Screenshot2020-08-24at3_27_58PM.thumb.png.04ddfa0ada858461e8b013706ea73b26.png

1990900963_Screenshot2020-08-24at3_27_03PM.thumb.png.0026a33d74fab5ef67d9959e2c2a7dda.png

Share this post


Link to post
Share on other sites

We haven't updated the listing in over a year. Even if we had, altering the listing wouldn't nullify an invoice or cause a purchase to be broken.

Share this post


Link to post
Share on other sites

Do I need to purchase the bundle again?

Share this post


Link to post
Share on other sites

Well, since I don’t have any record of the purchase and your own sceeenshots show it as being invalid, there’s not much I can do. I’m not going to give away Store content without a verifiable purchase.

Share this post


Link to post
Share on other sites
What do you think? Remember the human.
Guest
This topic is now closed to further replies.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...