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Jeffrey

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Jeffrey last won the day on April 21

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About Jeffrey

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  1. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  2. For the member group icon; Edit the theme, go to the CSS tab, go into ibtheme.css, and find & remove; .cAuthorPane_info .cAuthorGroupIcon { display: none !important; }
  3. Members -> Members -> Edit user -> Click inside the text box with their name
  4. He's asking to remove the member group from the user pane, not the image. @Lipalas Since the member group title isn't define by a class or id, you can remove the html. Edit the theme you want to remove it in; In the templates tab, go to forums - front - topics - postContainer Find and remove (use the ctrl + f function); <li>{expression="\IPS\Member\Group::load( $comment->author()->member_group_id )->formattedName" raw="true"}</li>
  5. Run the support tool and clear your cache.
  6. @EvolvePUBG Make sure the following directories have the 777 permissions in order to write and overwrite; /applications /datastore /plugins /uploads /uploads/logs As I can see from the screenshot you provided, they all have 755 permissions.
  7. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  8. I'm glad I could be useful. We also have a discord server, where we offer limited support. You could join it to be instantly connected to the staff team and community members. https://discord.gg/CDDq7Y
  9. We are always looking for support team members. Whenever you're ready, you can apply. Like WF and its goals, I believe that everyone should have the chance to try before they buy and not be restricted by pricing or money. Even though I sound like a hypocrite right now, I don't believe support should be bought. It should be provided for free and accurately.
  10. Yeah of course. We encourage community members to handle support requests. The support team is only consisting of active community members who handle support requests daily. We aren't apart of the staff team, however we do work closely with them to help maintain the forums as a whole.
  11. Yeah. Handling support requests via discord/skype is very difficult for me nowadays. I prefer using forum threads because it gives me the opportunity to handle support in an orderly fashion.
  12. This could be done via CSS (like we do on WF); .wfUTtitle { text-align: left; } .wfUTcontent { text-align: right; }
  13. If you wanted to customize the text, you could do this. However, you'd just have to use the default for the default color in the user pane; <strong>{title}</strong>: {content}
  14. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
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